📋 Claims & procedures

Car insurance claim: what to do

A car claim is handled better with a few simple reflexes, at the scene and then in the days that follow.

At the scene

  • Get to safety and mark out the area if needed.
  • Fill in an accident report form with the other driver, even in case of disagreement (each ticks their own version).
  • Take photos of the vehicles, the damage and the scene.
  • Note the contact details of any witnesses.
Theft or vandalism

In the event of theft or vandalism, a police report is generally required, and the claim must be reported within a short deadline. Contact us without delay.

Next

Send us the accident report and photos quickly. We check your cover (liability, broken glass, comprehensive…) and start the handling process. Your agency remains your point of contact from start to finish.

A question about your situation?

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